"Thanks Parkleigh for offering affordable gift boxes/baskets that can be shipped to friends and family. My daughter, who works in an ED in Manhattan, just received her package today and it put a big smile on her face!"
March 4, 2020 at 5:46 PM EST
"I've tried twice to leave a review. Love products. Customer Service may be in need of Diversity Training. No concerns for many years until this week. Training for more discreet inventory control recommended. Loss on sales due to evident mis-directed concern is unfortunate. I was told my basket of items would be taken to the register for me..that to me was an insult. Another clerk was absolutely not helpful when asked if I could smell a fragrance. Disappointed and felt profiled."
March 4, 2020 at 2:08 PM EST
"Shopping here for years while the products are beautiful, and shopping for co-workers birthday I have determined that some staff could use diversity training. I was told that my shopping basket would be at the register which I'm quite capable of carrying myself. I asked another sales person if I could smell one of the diffusers for sale as there was no display for it and I was offered the cap to sniff. I was disappointed in my trip this year."
~ D a d e Campbell
Feb. 2, 2020 at 1:59 PM EST
"Amazing customer service!"
Jan. 28, 2020 at 2:50 PM EST
"I bought a gift card from Parkleigh. They have to call you over the phone to get the card number, and the person I spoke to was very friendly. Then they sent me a hand written thank you card for my business and the receipt. Very classy!"
Jan. 1, 2020 at 3:48 PM EST
"Great service and support Very responsive and are very helpful with our questions Great company"
Dec. 24, 2019 at 10:48 PM EST
"It was a simple purchase of a gift card. It went all wrong. I ordered on 12/14, for a 12/22 birthday. To be delivered locally in Rochester. Still not delivered. And I'm told not to expect it for several more days. The staff has been polite, but until my talk with Jessica today, I had no answers. Today was my 4th phone call, trying to find out what happened to gift card."
Dec. 24, 2019 at 9:54 PM EST
"Sending a gift card using your website was a breeze. thanks for making the experience easy."
Dec. 23, 2019 at 10:04 AM EST
"Great customer service..."
Dec. 18, 2019 at 12:55 PM EST
"Always a great place!"
Dec. 17, 2019 at 12:45 PM EST
"I can always count on the stellar customer service at Parkleigh to ensure my mom gets a pretty, wrapped got in time for the holidays. It's so nice knowing they'll take the time to send her a package while I'm states away."
Dec. 2, 2019 at 2:48 PM EST
"They did not have the item we wanted. There is no direct web-based way to contact them about the offered special order, at least from what I saw from their email. My email in response to the bad news got kicked back to me saying I didn't have privileges to reply to their messages!"
Nov. 11, 2019 at 3:35 PM EST
"Parkleigh staff were exceedingly friendly and helpful."
Sept. 30, 2019 at 12:50 PM EST
"Thanks so much !"
Sept. 24, 2019 at 1:47 PM EST
"Thank you for your speedy and reliable service!"
Sept. 16, 2019 at 1:12 PM EST
"Parkleigh has beautiful gifts & friendly staff"
May 7, 2019 at 4:26 PM EST
"I grew up in Rochester but moved away many years ago. When I visit relatives I try to visit your store. I love it. Last week I was in your store to buy two things. I found one (Shannon Martin cards) but you no longer carry the other (Baggallini bags). I bought two of my baggallinis at your store. I hope you will carry them again. They are wonderful bags, especially for traveling. ERC from Ann Arbor, Nacogdoches, TX and Columbus OH"
~ Ellen Caplan
May 3, 2019 at 12:58 PM EST
"Happy with the service, staff very helpful and friendly!"
April 19, 2019 at 1:05 PM EST
"Ordered a gift card from Hawaii to my Mom in Henrietta, NY. Great service. Was ordered via Internet, confirmed over phone, mailed and received by my Mom in less than 48 hours total. I also got a hardcopy receipt and sweet card on my end. Wow!"
April 12, 2019 at 12:33 PM EST
"Such a sweet staff! Very nice transaction"
March 13, 2019 at 11:57 AM EST
"Great gift store! Always fun items to find."