Orders for in-stock items received by 2 pm Monday through Thursday will ship within three
business days via UPS Ground. Expect arrival within 7-10 business days after we ship.
International orders will ship via United States Postal Service within three business days from
the day your order is received. You will be billed separately for International Shipping
Charges. Orders shipping to Alaska and Hawaii will always incur the additional Overnight
Delivery Charge of $24. Any orders received after 2 pm will be processed for shipping on the
next business day. Orders received Friday through Sunday will be processed for shipping on
the following Monday. Express Service is not available for furniture. With all orders, if an
item is out of stock at the time your order is placed, a Parkleigh Sales Associate will contact
you via phone or e-mail. Please be aware that some "junk e-mail filters" may prevent our
message or order confirmation from getting to you if you have not included mail from
Parkleigh as an exception in your filters. When your order is shipped via UPS you will
receive a confirmation e-mail from the UPS e-mail address "Quantum View."
Sales Tax
New York Sales Tax will apply to all orders shipping within New York State. There is no
sales tax applied to orders outside of New York State.
Returns & Exchanges
We hope you receive everything in perfect condition and that you love what you ordered.
However, if your order arrives damaged, keep the packaging it arrived in, and simply follow
the instructions included in your shipment to return it to us. Unless an order is received
damaged, return shipping charges are the responsibility of the customer. After we receive a
returned package you will be issued a credit or an exchange as quickly as possible. Within 30
days you are entitled to a full refund. After 30 days, store credit only with original receipt.
No refunds after 90 days. |